Help & Support
How Can We Help?
Whether you have an inquiry about Trade X sourcing, services, or technical support with the customer portal, our Kathmandu team is ready to assist.
- π Office: 9 Battisputali, Kathmandu, Nepal
- β Email: info@himalayanwhitecloud.com
- π Phone: +977 9700004582 / 83 / 84
- π¬ WhatsApp: +977 9700004582
Customer Journey Portal
Our dedicated Customer Portal is a secure platform for clients to manage active cases, quotations, and documentation.
- Chat: Communicate directly with your dedicated coordinator.
- Documents: Securely review, sign, and download invoices and specification sheets.
- Requests: Submit new sourcing orders or track fulfillment progress.
Access credentials are provided directly upon consultation booking.
Support Hours
Our team is available MonβFri, 9:00 AM to 6:00 PM (Nepal Time, NPT).