Frequently Asked Questions
General Questions
What is Himalayan White Cloud Service?
We are a coordination and advisory team that helps clients navigate study abroad, elderly care
arrangements, and international trade.
Where are you located?
Our main office is in Kathmandu, Nepal, with representatives in New Zealand and India.
Abroad Study
Which countries do you help with?
We specialise in Japan, USA, Europe, Australia, Canada, and New Zealand.
Do you help with visa applications?
Yes, we guide you through the documentation process and provide policy-based advice to make your
application as strong as possible.
Elderly Care
What are your care packages?
We offer Silver, Gold, and Diamond packages tailored to different levels of support and
frequency of visits.
How do I monitor the care?
You can log into our customer portal to see status updates, notes, and documents related to your
family member's care.
Trade X
What products do you source?
We handle a wide range of goods for import/export, with a focus on quality assurance and
reliable logistics.
Do you handle shipping?
Yes, we coordinate the entire logistics chain from sourcing to delivery.